Select Page

Privacy Policy

This Privacy Policy describes Knexus’ practices in relation to personal information about individuals (information) collected through offline and online channels, including websites, branded pages or third party platforms.

About Knexus EMEA

Knexus EMEA limited is the data controller responsible for your information. We are an English company with registration company number 03651154. Our registered address is Congress House, Lyon Road, Harrow, England, HA1 2EN.

We are also registered at the Information Commissioner’s Office with registration number ZA313124.

Information You Submit

There are various areas across the website where you have the opportuibty to provide us with your information. For example you may submit your name, email address, job title, phone number to request information about Knexus or if you are trying to schedule a demo. 

Your decision to disclose your personal information is entirely voluntary. By doing so, you are providing us with specific consent to use your personal data only in relation to the specific purposes for which you have disclosed it to us.

We also collect data (such as browser details, IP address, pages viewed) from your browsing behaviour on our website using cookies. All data passed by cookies is anonymous. Please see our Cookie Policy for more details.

Knexus Social App

This App is for the Brands using Knexus platform for the purpose of acquiring UGC rights request on YouTube UGC content.

This App is owned by Knexus EMEA Limited, United Kingdom.

How does this application access and uses Google user data ?

If the User has not denied this App Authorization then it returns the user on the App page with authorization code as provided by Google.

This authorization code is exchanged for an access token using Google API.

This App then uses this access token to fetch user’s YouTube Channel ID using YouTube Data API. Knexus does NOT store this access token.

This YouTube Channel ID is used to verify YouTube video ownership by comparing with the Channel ID for the video before allowing the user to approve UGC rights requests.

We don’t collect any personal information during the above described process. We collect your YouTube Channel ID which is used to verify ownership of the YouTube video on which request right is being approved or rejected by you.


How does this application store Google user data ?

This YouTube Channel ID is saved by Knexus EMEA in encrypted database hosted on AWS. This is the ONLY Google user data captured by Knexus EMEA using the process as described above.


How does this application share Google user data?

Knexus EMEA does NOT share this YouTube Channel ID with any other online and offline parties.

Declaration Of Sub-Processing

To make an informed decision on whether to provide your personal information to Knexus using this website, we need to make you aware of any organizations that act as Data Processors for us in the provision of our services to you. This include Hubspot (for account management and consented marketing communications). More information about Hubspot Privacy Policy.

Access To Your Data And Rights

You have a number of rights in relation to your information. This includes your rights to request that we:

  • Confirm to you what personal data we hold about you, if any, and for what purpose. 
  • Withdraw the consent which you have provided in relation to your personal information
  • Correct any inaccurate or incomplete personal information which we may hold about you
  • Provide you with a complete copy of your personal information 
  • Stop processing your personal information, whilst an objection from you is being resolved
  • Permanently erase all your personal information

If you want to exercise any of these rights, please contact us (see contact details below).

If we do not properly address your request, or fail to provide you with a valid reason on why we are unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint. You can find out about how to do this on their website ( or by calling their helpline 03031231113.


If you have any questions about this Privacy Policy, or want to exercise your rights, please contact us by:  

  • Sending an email to
  • Calling us on +44 (0) 20 7097 5159
  • Writing to us at 6th Floor, 2 Kingdom Street, London, W2 6BD, United Kingdom